Returns and Refunds: If you are not 100% satisfied with your purchase, simply send it back within 30 days of receipt of your original order, and we’ll refund the full cost of the item(s) minus shipping costs. Items cannot be returned or exchanged after 30 days from the receipt of the original order.
Refunds are credited back to customers via the method of original payment.
Last Updated: 16/12/16
Stellaria Herbals operates http://www.stellariaherbals.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site. Stellaria Herbals complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
Collection of Personal Information:
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and your e-mail address.
Like many site operators, we collect information that your browser sends whenever you visit our site (Log data).
This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time of your visit, the time spent on those pages, and other statistics. We may use Google Analytics, a third-party service, that collects, monitors and analyzes this information.
We may use your personal information to contact you if you request we do so by filling out the information on our Contact Page. We will not use your Personal Information to contact you with newsletters, marketing or promotional materials unless you have subscribed to these services on the Site. We will not share any of your Personal Information with third parties.
Disclosure of Information:
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.