Policies

Shop Policy


Returns and Refunds: If you are not 100% satisfied with your purchase, simply send it back within 30 days of receipt of your original order, and we’ll refund the full cost of the item(s) minus shipping costs. Items cannot be returned or exchanged after 30 days from the receipt of the original order.

Refunds are credited back to customers via the method of original payment.

 

Privacy Policy

Last Updated: 16/12/16

Stellaria Herbals operates http://www.stellariaherbals.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site. Stellaria Herbals complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

We use your Personal Information only for providing and improving the Site. By using this Site, you agree to the collection and use of information in accordance with this policy. By submitting your information, you agree that it will be governed by our Privacy Policy.

Our Site contains links to other websites. Please note that this Privacy Policy applies only to our Site and not to Sites of other companies or organizations to which our Site may be linked.

 

Collection of Personal Information:

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and your e-mail address.

 

Log Data: 

Like many site operators, we collect information that your browser sends whenever you visit our site (Log data).

This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our site that you visit, the time of your visit, the time spent on those pages, and other statistics. We may use Google Analytics, a third-party service, that collects, monitors and analyzes this information.

 

Communications: 

We may use your personal information to contact you if you request we do so by filling out the information on our Contact Page. We will not use your Personal Information to contact you with newsletters, marketing or promotional materials unless you have subscribed to these services on the Site. We will not share any of your Personal Information with third parties.

 

Disclosure of Information:

Stellaria Herbals will not disclose personal information that you provide on its Site to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case Stellaria Herbals may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

 

Cookies:

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Changes To This Privacy Policy:

This Privacy Policy is effective as of (December 16, 2016) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us:

If you have any questions about this Privacy Policy, please contact us.

 

 

 

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